Code of Conduct & Responsibility

Last updated 20.03.2026

At Amazing DMC, responsible business practices are fundamental to building trust with our clients, partners, employees, and the communities in which we operate. This chapter outlines our principles regarding professional conduct, corporate responsibility, data protection, and the safety and wellbeing of all participants in our programs and operations.

These guidelines reflect our commitment to ethical business practices and responsible tourism.

1. Principles and Values

At Amazing DMC, responsible business practices are fundamental to building trust with our clients, partners, employees, and the communities in which we operate. This chapter outlines our principles regarding professional conduct, corporate responsibility, data protection, and the safety and wellbeing of all participants in our programs and operations.

These guidelines reflect our commitment to ethical business practices and responsible tourism.

2. Code of Conduct

Amazing DMC expects all employees and partners to maintain high professional and ethical standards.

This includes:

  • Treating clients, colleagues, suppliers, and partners with respect and fairness

  • Acting honestly and transparently in all professional activities

  • Avoiding conflicts of interest

  • Representing the company responsibly in communications and interactions

  • Complying with applicable laws and regulations

3. Corporate Social Responsibility (CSR)

Amazing DMC recognizes its role within the tourism industry and the Icelandic community.

Our responsibilities include:

  • Supporting responsible tourism practices

  • Working with partners who share our ethical and professional values

  • Supporting local communities and businesses whenever possible

  • Encouraging respectful interaction between visitors and Icelandic culture and society

4. Emergency Situations and Duty of Care

The safety and wellbeing of our clients, employees, and partners is a priority.

Amazing DMC maintains procedures to manage unexpected situations that may arise during travel programs or events. These may include coordination with local authorities, communication with clients and partners during disruptions, and cooperation with suppliers to ensure appropriate safety standards.

While unforeseen circumstances may occur, we aim to respond promptly and responsibly.

5. Privacy and Data Protection

Amazing DMC respects and protects the privacy of individuals who interact with our company. Personal data is collected and processed only when necessary to communicate with clients, respond to inquiries, and operate our business.

By using our website, individuals agree to the practices described in this policy.

6. Information We Collect

Information collected through our website may be used to:

  • Respond to inquiries and communicate with clients

  • Provide information about our services

  • Improve the functionality and performance of our website

  • Comply with legal obligations

7. How We Use Information

Information collected through our website may be used to:

  • Respond to inquiries and communicate with clients

  • Provide information about our services

  • Improve the functionality and performance of our website

  • Comply with legal obligations

8. Sharing of Information

Amazing DMC does not sell personal information.

Information may be shared only when necessary to operate our business or comply with legal obligations. We may also work with trusted service providers who assist in operating our website or communication systems.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic and performance

  • Improve website functionality and user experience

  • Store visitor preferences for future visits

Users can manage cookie preferences through their browser settings.

10. Data Security and Individual Rights

Amazing DMC takes reasonable technical and organizational measures to protect personal data.

Individuals have the right to request access to personal data held about them, request corrections, or request deletion of their information where legally applicable. Personal data is retained only as long as necessary to fulfill the purposes outlined above.

11. Policy Updates and Contact Information

Amazing DMC may update this policy periodically to reflect changes in regulations or operations. If you have any questions or concerns regarding this policy, please contact us at:

Email: mice@amazingdmc.is
Phone: +354 517 4455

For more detailed information on our Community Code of Conduct, please download our full handbook below.